Elevated error rates on the Asset CDN

Resolved

Major impact

Started

Lasted 2h 44m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring results.

  3. Identified

    The issue has been identified and we are working on a fix.

  4. Investigating

    Starting 12:47 UTC, we are experiencing a sustained error rate on the Asset CDN. Some customers will be seeing elevated rates of 5xx errors when requesting images during this time.