Elevated API error rates for some customers

Resolved

Minor impact

Started

Lasted 2h 25m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented to mitigate the cause of these elevated API errors in the future. We are monitoring its rollout.

  3. Investigating

    Between 14:56 and 15:16 UTC, we observed a slight increase in 524 error rates for a small subset of customers. The error rates have returned to normal, though we continue to investigate the cause.