Slow Query Performance for Some Customers

Resolved

Major impact

Started

Lasted 4h 9m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    We are currently investigating an issue causing slower-than-expected query performance for some customers. A subset of users may experience increased latency when querying content. Our team is actively investigating the issue and working to mitigate the impact. We will provide further updates as more information becomes available.