Resolved incident

Elevated listener latency impacting Studio performance

Sanity · Minor · Started

Duration
1h 36m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident has been resolved. Further optimization work is planned as part of a broader effort.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Sanity

    We are currently investigating an issue where elevated listener latency may result in slower performance and lag within Sanity Studio for a small subset of customers. Our team is actively working to identify the root cause and mitigate the impact. Issue starting around 7:40 UTC. We’ll provide further updates as more information becomes available.

  2. Investigating

    Sanity

    We are currently continuing to investigate the issue.

  3. Investigating

    Sanity

    The issue should not affect the performance of any Studios anymore. We are continuing to investigate the issue.

  4. Investigating

    Sanity

    We have had another occurrence of listener latency. We are continuing to investigate the issue.

  5. Monitoring

    Sanity

    We have identified the core issue and planning to roll out a set of updates to mitigate the problem. Studio performance should not be affected anymore. We are monitoring the incident now.

  6. Resolved

    Sanity

    The incident has been resolved. Further optimization work is planned as part of a broader effort.