Studio Connectivity Issues

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   Sanity

   We are investigating reports of connectivity issues affecting Sanity Studio. Some users may experience the Studio getting stuck on "Trying to connect" or failing to load. Our engineering team is actively investigating the issue and we will provide updates as soon as more information is available.

2. Monitoring

   3 months ago

   Sanity

   A fix has been implemented and we are monitoring the results.

3. Investigating

   3 months ago

   Sanity

   We have identified that the issue has recurred for some users after the earlier mitigation. Our engineering team is actively investigating the remaining connectivity issues and working to restore full service. We will continue to provide updates as more information becomes available.

4. Monitoring

   3 months ago

   Sanity

   A fix has been implemented and we are monitoring the results.

5. Identified

   3 months ago

   Sanity

   We've identified a recurrence of the issue affecting additional services. Our engineering team is actively implementing further mitigation and investigating the remaining impact. We will continue to provide updates as they become available.

6. Identified

   3 months ago

   Sanity

   We are continuing to work on a fix for this issue.

7. Monitoring

   3 months ago

   Sanity

   A fix has been implemented and we are monitoring the results.

8. Resolved

   3 months ago

   Sanity

   This incident has been resolved.