Content Agent & Canvas experiencing elevated error rates

Resolved

Minor impact

Started

Lasted 26m

View official incident ↗

Updates

  1. Resolved

    This incident is resolved. Our upstream AI provider has recovered, and Content Agent and Canvas error rates have returned to normal.

  2. Investigating

    We’re investigating elevated error rates impacting Content Agent and Canvas. Some requests may fail with 5xx errors, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we learn more.