Resolved incident

Content Agent & Canvas experiencing elevated error rates

Sanity · Minor · Started

Duration
26m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident is resolved. Our upstream AI provider has recovered, and Content Agent and Canvas error rates have returned to normal.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Sanity

    We’re investigating elevated error rates impacting Content Agent and Canvas. Some requests may fail with 5xx errors, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we learn more.

  2. Resolved

    Sanity

    This incident is resolved. Our upstream AI provider has recovered, and Content Agent and Canvas error rates have returned to normal.