Content Agent - Elevated error rates

Resolved

Major impact

Started

Lasted 59m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Investigating

    We are continuing to investigate this issue.

  5. Investigating

    We are continuing to investigate this issue.

  6. Investigating

    We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.