Resolved incident

Elevated error rates on the Asset CDN

Sanity · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Between 10:12 and 11:08 UTC, we experienced a sustained error rate on the Asset CDN. Some customers will have received elevated rates of 5xx errors when requesting images during this time. A fix was implemented at 11:03 UTC and the Asset CDN fully recovered by 11:08 UTC. We apologize for the disruption of service and the impact this had on operations.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Sanity

    Between 10:12 and 11:08 UTC, we experienced a sustained error rate on the Asset CDN. Some customers will have received elevated rates of 5xx errors when requesting images during this time. A fix was implemented at 11:03 UTC and the Asset CDN fully recovered by 11:08 UTC. We apologize for the disruption of service and the impact this had on operations.