Content Agent - Delivery issue with some longer-running threads

Updates

1. Resolved

   6 months ago

   This incident has now been resolved.

2. Monitoring

   6 months ago

   A fix has been implemented and we are monitoring the results.

3. Identified

   6 months ago

   The issue has been identified and we are working on a fix.

4. Investigating

   6 months ago

   We are aware of an issue with the Content Agent in Dashboard where a small number of responses in longer-running threads may not be delivered to the user. We are investigating and will provide an update shortly.