Elevated API error rates for some customers

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   11 months ago

   Sanity

   Starting 08:45 UTC, a small subset of customers are intermittently experiencing 504 errors (gateway time-outs) using the query and mutate endpoints. We are currently investigating this issue.

2. Monitoring

   11 months ago

   Sanity

   Error levels have returned to normal at 09:00 UTC and people should no longer experience issues. We will continue monitoring closely for some time before marking the incident as resolved.

3. Resolved

   11 months ago

   Sanity

   This incident has been resolved.