Past incident
API & API CDN timeouts for small subset of customers
Sanity · None · Started
- Duration
- Unavailable
- Severity
- None
- Status
- No longer listed as active
Summary
None · No longer listed as active
From 13:12 to 15:13 UTC, a small subset of customers experienced intermittent increased latency on API requests, and some requests returned errors. Most customers were unaffected. Our engineers identified the cause and took steps to resolve it, and API performance has been back to normal since 15:07 UTC, and we are continuing to monitor the results.
Event timeline
How this incident unfolded, from the official status page.
Monitoring
Sanity
From 13:12 to 15:13 UTC, a small subset of customers experienced intermittent increased latency on API requests, and some requests returned errors. Most customers were unaffected. Our engineers identified the cause and took steps to resolve it, and API performance has been back to normal since 15:07 UTC, and we are continuing to monitor the results.