Active incident
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Minor · Identified
Started
Following this incident : https://status.scaleway.com/incidents/4v0ls9gl5f1k To avoid further issues, Serverless SQL DB will not run backups on Friday night or Saturday night. We will start running backups on Monday morning.
Minor · Identified
Started
We applied a fix on one of the concerned servers and monitoring it, we will have more significant metrics tomorrow.
Minor · Monitoring
Started
Some requests to the deepseek-v4-flash and deepseek-v4.1-flash models had experienced elevated timeouts. The error rates are improving. We're monitoring the situation.
Minor · Identified
Started
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.
Minor · Identified
Started
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
Critical · Identified
Started
[Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back online, except PHP 4 which remains in maintenance. Current behavior per PHP version: -PHP 7.x: websites are served normally on their patched PHP version. -PHP 5.x: websites previously running PHP 5.2, 5.4 or 5.5 have been automatically migrated to PHP 5.6 (patched) and are served normally. We recommend that customers check that their websites are working correctly after this version change, following the recommendations in this guide: https://www.scaleway.com/en/docs/webhosting/reference-content/php-5-6-migration-guide/ -PHP 4: websites remain in maintenance and are served a maintenance page. Customers can bring their websites back online by migrating to PHP 5.6 or later. We apologize for the inconvenience, and thank you for your patience.
Minor · Monitoring
Started
A fix has been implemented and we are monitoring the results.
Minor · Monitoring
Started
A fix has been implemented and we are monitoring the results.
The official status page reports degraded performance.
Last 24 hours
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Latest reports from the last 24 hours.
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Minor · Identified
Started
Following this incident : https://status.scaleway.com/incidents/4v0ls9gl5f1k To avoid further issues, Serverless SQL DB will not run backups on Friday night or Saturday night. We will start running backups on Monday morning.
Minor · Identified
Started
We applied a fix on one of the concerned servers and monitoring it, we will have more significant metrics tomorrow.
Minor · Monitoring
Started
Some requests to the deepseek-v4-flash and deepseek-v4.1-flash models had experienced elevated timeouts. The error rates are improving. We're monitoring the situation.
Minor · Identified
Started
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.
Minor · Identified
Started
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
Critical · Identified
Started
[Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back online, except PHP 4 which remains in maintenance. Current behavior per PHP version: -PHP 7.x: websites are served normally on their patched PHP version. -PHP 5.x: websites previously running PHP 5.2, 5.4 or 5.5 have been automatically migrated to PHP 5.6 (patched) and are served normally. We recommend that customers check that their websites are working correctly after this version change, following the recommendations in this guide: https://www.scaleway.com/en/docs/webhosting/reference-content/php-5-6-migration-guide/ -PHP 4: websites remain in maintenance and are served a maintenance page. Customers can bring their websites back online by migrating to PHP 5.6 or later. We apologize for the inconvenience, and thank you for your patience.
Minor · Monitoring
Started
A fix has been implemented and we are monitoring the results.
Minor · Monitoring
Started
A fix has been implemented and we are monitoring the results.
The official status page reports degraded performance.
Last 24 hours
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Country-level report locations · Last 24 hours
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Latest reports from the last 24 hours.
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