Resolved incident

Time Series Database Issue

Scout APM · Critical · Started

Duration
3h 9m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

Metric ingestion has caught back up.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Scout APM

    The backend time-series database appears to be having issues. All incoming data is being buffered and will be ingested into the system, but the site is currently inaccessible.

  2. Monitoring

    Scout APM

    The time-series database is restarting and should be operational in a few minutes. After which buffered data from the downtime will be played into it.

  3. Monitoring

    Scout APM

    Our systems are replaying buffered data collected during the outage and ingesting these into our database.

  4. Resolved

    Scout APM

    Metric ingestion has caught back up.