Resolved incident

Investigating Database Issues

Scout APM · Critical · Started

Duration
3h 21m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

All buffered checkin data has been ingested, and all components are back online.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Scout APM

    We appear to have degraded write behavior on our main Postgres database. We are investigating.

  2. Identified

    Scout APM

    We've identified the cause of the issue, and have fixed the underlying issue. We are bringing the database back online.

  3. Monitoring

    Scout APM

    Everything is back up, and buffered checkins are flowing back into the system. Data should be caught up with current in a few minutes.

  4. Resolved

    Scout APM

    All buffered checkin data has been ingested, and all components are back online.