Resolved incident

Metrics ingestion lag, some dashboards not loading

Scout APM · Major · Started

Duration
52m
Severity
Major
Status
Resolved

Summary

Major · Resolved

All apps are reachable via the UI and the metrics backlog has been processed.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Scout APM

    We have identified an issue with our database which is causing time series metrics ingestion lag for all customers. In addition, some customers may not be able to load their app in the UI. We are working to fix the issue as soon as possible.

  2. Identified

    Scout APM

    We are continuing to work on a fix for this issue.

  3. Monitoring

    Scout APM

    All apps should now be accessible. We are processing the metrics ingestion backlog and you will see your chart metrics fill in soon.

  4. Resolved

    Scout APM

    All apps are reachable via the UI and the metrics backlog has been processed.