Ingest delays

Resolved

Major impact

Started

Lasted 36h 32m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Zookeeper corruption has been rooted out. Things appear healthier and catching up in all cases.

  3. Identified

    We are not to full resolution yet.

  4. Identified

    Throughput has improved although behavior of individual partitions remains a problem and is still causing delays in some cases.

  5. Identified

    It has been a long day with kafka. We continue to experience instability, causing lag and dropped payloads.

  6. Monitoring

    An alternate approach has been applied, we are watching.

  7. Identified

    The initial fix was unsuccessful, certain accounts are now substantially delayed.

  8. Monitoring

    A fix has been implemented and we are monitoring the results.

  9. Investigating

    We are currently investigating this issue.