Resolved incident

Ingest delays and UI latency

Scout APM · Major · Started

Duration
4h 44m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Scout APM

    We are working to address high load on database instances. We are still receiving data as normal.

  2. Identified

    Scout APM

    A portion of customers are seeing UI unavailability and slow metric ingest times. We are still working towards a sustainable solution.

  3. Monitoring

    Scout APM

    We have made some changes to mitigate the situation. Metrics for affected customers are recovering.

  4. Resolved

    Scout APM

    This incident has been resolved.