Ingest delays and UI latency

Resolved

Major impact

Started

Lasted 4h 44m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We have made some changes to mitigate the situation. Metrics for affected customers are recovering.

  3. Identified

    A portion of customers are seeing UI unavailability and slow metric ingest times. We are still working towards a sustainable solution.

  4. Identified

    We are working to address high load on database instances. We are still receiving data as normal.