Resolved incident

Elevated errors in Facebook Destinations

Segment · Minor · Started

Duration
3h 16m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We've confirmed that the impacted destinations have recovered.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Segment

    We are observing elevated errors in the following Facebook destinations (actions-facebook-conversions-api, actions-facebook-custom-audiences, facebook-app-events, facebook-offline-conversions, facebook-pixel-server-side, personas-facebook-ads).

  2. Identified

    Segment

    We have identified the root cause of the incident and we are working towards a fix.

  3. Monitoring

    Segment

    We are observing early signs of success. We will continue to monitor.

  4. Monitoring

    Segment

    All impacted destinations have recovered and normal operations have resumed. We will continue to monitor closely.

  5. Monitoring

    Segment

    We are continuing to monitor for any further issues.

  6. Resolved

    Segment

    We've confirmed that the impacted destinations have recovered.