Tiktok Conversion Destinations are experiencing an outage

Resolved

Minor impact

Started

Lasted 22h 17m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Tiktok APIs have recovered and we see successful traffic flowing through from Segment. We'll continue to monitor the destination traffic.

  3. Identified

    Tiktok's Ad Measurement APIs are returning 500. We have reached out to Tiktok for support. There is widespread Tiktok outage reported.

  4. Investigating

    We are currently investigating an issue with Tiktok Offline Conversions and Tiktok Conversions destination. Tiktok Business APIs are experiencing an outage.