Destinations Failing to Load in UI

Resolved

Minor impact

Started

Lasted 3h 25m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.

  3. Identified

    We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.

  4. Investigating

    We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.