Resolved incident

Segment App UI Issue with Profile Traits with no recent activity

Segment · Minor · Started

Duration
21h 38m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Segment

    We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.

  2. Identified

    Segment

    We are continuing efforts to mitigate this issue.

  3. Identified

    Segment

    We are continuing efforts to mitigate this issue.

  4. Monitoring

    Segment

    A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.

  5. Resolved

    Segment

    This incident has been resolved.