Segment App UI Issue with Profile Traits with no recent activity

Resolved

Minor impact

Started

Lasted 21h 38m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.

  3. Identified

    We are continuing efforts to mitigate this issue.

  4. Identified

    We are continuing efforts to mitigate this issue.

  5. Identified

    We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.