Resolved incident

Intercom cloud sources failing to fetch data

Segment · Minor · Started

Duration
14h 20m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Intercom cloud sources data fetching issues have been resolved. All services are now operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Segment

    Segment is observing service unavailable error from intercom APIs.

  2. Monitoring

    Segment

    We are monitoring the recovery of Intercom cloud sources after experiencing data fetching issues. Intercom has reported their services are recovering from the incident. We are closely watching data ingestion to ensure full restoration.

  3. Monitoring

    Segment

    Intercom EU cloud sources are now fully operational and data ingestion has been restored. All services are functioning normally

  4. Resolved

    Segment

    Intercom cloud sources data fetching issues have been resolved. All services are now operating normally.