Delayed delivery reporting for ReverseETL

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   12 months ago

   Segment

   ReverseETL delivery counts are currently delayed. Syncs that started between 6:00 AM and 4:00 PM PST on November 3 may show inaccurate counts or timeout errors. We've identified the issue and are working towards a resolution. Note: This is only affecting reporting, no data loss or change in delivery.

2. Identified

   12 months ago

   Segment

   We’re actively working on retroactively updating the ReverseETL delivery counts for affected customers. All ReverseETL Syncs created after 4 PM PST will correctly report counts.

3. Identified

   12 months ago

   Segment

   We've restored the ReverseETL delivery counts in the EU and are actively working on updating them in the US.

4. Resolved

   12 months ago

   Segment

   We've restored the ReverseETL delivery counts in the US