Delayed delivery reporting for ReverseETL

Resolved

Minor impact

Started

Lasted 16h 48m

View official incident ↗

Updates

  1. Resolved

    We've restored the ReverseETL delivery counts in the US

  2. Identified

    We've restored the ReverseETL delivery counts in the EU and are actively working on updating them in the US.

  3. Identified

    We’re actively working on retroactively updating the ReverseETL delivery counts for affected customers. All ReverseETL Syncs created after 4 PM PST will correctly report counts.

  4. Identified

    ReverseETL delivery counts are currently delayed. Syncs that started between 6:00 AM and 4:00 PM PST on November 3 may show inaccurate counts or timeout errors. We've identified the issue and are working towards a resolution. Note: This is only affecting reporting, no data loss or change in delivery.