SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   15 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays from Twilio Alphanumeric Sender IDs to Telenor network subscribers in Norway. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. Identified

   15 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays from Twilio Alphanumeric Sender Type to Telenor network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

3. Identified

   15 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays from Twilio Alphanumeric Sender IDs to Telenor network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

4. Monitoring

   15 days ago

   SendGrid

   We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to Telenor network subscribers in Norway and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

5. Resolved

   15 days ago

   SendGrid

   The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to Telenor network subscribers in Norway is operating normally.