Resolved incident
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France
SendGrid · Minor · Started
- Duration
- 5h 40m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.
Event timeline
How this incident unfolded, from the official status page.
Investigating
SendGrid
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
SendGrid
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
SendGrid
Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
SendGrid
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Monitoring
SendGrid
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
SendGrid
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Resolved
SendGrid
The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.