SMS Delivery Delays from Twilio to Brisanet Brazil

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   17 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. Identified

   17 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

3. Monitoring

   17 days ago

   SendGrid

   We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

4. Resolved

   17 days ago

   SendGrid

   The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.