Resolved incident

SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States

SendGrid · Minor · Started

Duration
2h 51m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    SendGrid

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    SendGrid

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Identified

    SendGrid

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

  4. Monitoring

    SendGrid

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

  5. Resolved

    SendGrid

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.