SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States

Resolved

Minor impact

Started

Lasted 2h 51m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.

  2. Monitoring

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

  3. Identified

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

  4. Investigating

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Investigating

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.