Resolved incident
SMS Delivery Delays from Twilio to MTN Nigeria
SendGrid · Minor · Started
- Duration
- 14h 30m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.
Event timeline
How this incident unfolded, from the official status page.
Investigating
SendGrid
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
SendGrid
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
SendGrid
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
SendGrid
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
SendGrid
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
SendGrid
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
SendGrid
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
SendGrid
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Resolved
SendGrid
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.