Active incident
On Call Engineers are Investigating
SendGrid · None · Started
- Duration
- Ongoing
- Severity
- None
- Status
- Investigating
Summary
None · Investigating
Our monitoring systems have detected a potential issue with verifications to Ivory Coast are being sent with an incorrect sender for customers who have not registered a sender, but messages are still being delivered without any issues. The team is investigating whether this is also happening in other countries. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Event timeline
How this incident unfolded, from the official status page.
Investigating
SendGrid
Our monitoring systems have detected a potential issue with verifications to Ivory Coast are being sent with an incorrect sender for customers who have not registered a sender, but messages are still being delivered without any issues. The team is investigating whether this is also happening in other countries. Our engineers have been alerted and are investigating. We will provide an update when we have more details.