Resolved incident

MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

SendGrid · Minor · Started

Duration
8h 36m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    SendGrid

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    SendGrid

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Identified

    SendGrid

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Identified

    SendGrid

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. Monitoring

    SendGrid

    We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. Monitoring

    SendGrid

    We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  7. Resolved

    SendGrid

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.