Past incident

RCS Delivery Receipt Delays for AT&T

SendGrid · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

Our engineers have mitigated the issue and are monitoring system performance. Delivery receipts and inbound messages are returning to normal for RCS traffic with AT&T. We will provide another update in 2 hours or as soon as more information becomes available.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    SendGrid

    We are investigating an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    SendGrid

    We have identified an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Monitoring

    SendGrid

    Our engineers have mitigated the issue and are monitoring system performance. Delivery receipts and inbound messages are returning to normal for RCS traffic with AT&T. We will provide another update in 2 hours or as soon as more information becomes available.