SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers

Resolved

Minor impact

Started

Lasted 3h 14m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and SMS delivery from network subscribers to Twilio Colombia ShortCode Numbers is operating normally.

  2. Investigating

    Twilio customers may be experiencing SMS delivery failures from network subscribers in Colombia to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Investigating

    Twilio customers may be experiencing SMS delivery failures from network subscribers in Colombia to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.