SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   11 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 15 minutes or as soon as more information becomes available.

2. Investigating

   11 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 30 minutes or as soon as more information becomes available.

3. Investigating

   11 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

4. Monitoring

   11 days ago

   SendGrid

   We have observed a recovery in SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

5. Resolved

   11 days ago

   SendGrid

   The incident has been resolved and SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates is operating normally.