Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers

Identified

Minor impact

Started

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Updates

  1. Identified

    Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  3. Identified

    Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Identified

    Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Mobile Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. Identified

    Twilio customers may be experiencing silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. Investigating

    Twilio customers may be experiencing voice call silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.