SMS Delivery Delays and Failures from Twilio to Zamtel Zambia

Resolved

Minor impact

Started

Lasted 6h 20m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.

  2. Monitoring

    We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Investigating

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. Investigating

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Investigating

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.