SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan

Resolved

Minor impact

Started

Lasted 7h 23m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan is operating normally.

  2. Monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  3. Monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Identified

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. Identified

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.