Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers

Resolved

Minor impact

Started

Lasted 10h 9m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers are operating normally.

  2. Monitoring

    We have observed a recovery in voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  3. Monitoring

    We have observed a recovery in voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Identified

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. Identified

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  6. Identified

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  7. Investigating

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.