SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India

Resolved

Minor impact

Started

Lasted 48m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in India are operating normally.

  2. Investigating

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.