SMS Delivery Failures from Twilio 10DLC to AT&T United States

Resolved

Minor impact

Started

Lasted 4h 4m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and SMS delivery from Twilio 10DLC to AT&T network subscribers in the United States is operating normally.

  2. Monitoring

    We have observed a recovery in SMS delivery from Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Identified

    Twilio customers may be experiencing SMS delivery failures from Twilio 10DLC to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Identified

    Twilio customers may be experiencing SMS delivery failures from Twilio 10DLC to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.