SMS Delivery Delays from Twilio to Telcel Mexico

Resolved

Minor impact

Started

Lasted 4h 17m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and SMS delivery from Twilio to Telcel network subscribers in Mexico is operating normally.

  2. Monitoring

    We have observed a recovery in SMS delivery from Twilio to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.