SMS Delivery Delays from Twilio to Multiple Networks in Italy

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   12 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. Investigating

   12 days ago

   SendGrid

   Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

3. Monitoring

   12 days ago

   SendGrid

   We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

4. Monitoring

   12 days ago

   SendGrid

   We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

5. Resolved

   12 days ago

   SendGrid

   The incident has been resolved and SMS delivery from Twilio to affected networks in Italy is operating normally.