SMS Delivery Receipt Delays from Twilio to Claro Colombia

Resolved

Minor impact

Started

Lasted 5h 34m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and SMS delivery receipts from Twilio to Claro network subscribers in Colombia are operating normally.

  2. Monitoring

    We have observed a recovery in SMS delivery receipts from Twilio to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.