Resolved incident

Degraded Service in london-ix edge in ie1 TNX

SendGrid · Minor · Started

Duration
36m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have confirmed there was no customer impact, and this incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    SendGrid

    Our monitoring systems have detected a potential issue with calls placed or received via carriers in Europe. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. Investigating

    SendGrid

    We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ireland.Customer impact has not yet been confirmed.

  3. Resolved

    SendGrid

    We have confirmed there was no customer impact, and this incident has been resolved.