Degraded Service in london-ix edge in ie1 TNX

Resolved

Minor impact

Started

Lasted 36m

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Updates

  1. Resolved

    We have confirmed there was no customer impact, and this incident has been resolved.

  2. Investigating

    We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ireland.Customer impact has not yet been confirmed.

  3. Investigating

    Our monitoring systems have detected a potential issue with calls placed or received via carriers in Europe. Our engineers have been alerted and are investigating. We will provide an update when we have more details.