Delayed ingestion of errors in EU

Resolved

Critical impact

Started

Lasted 3h 20m

View official incident ↗

Updates

  1. Resolved

    We are processing real-time data for all data types again.

  2. Identified

    Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.

  3. Identified

    We have identified a networking issue with an upstream provider and are working on mitigations.

  4. Monitoring

    We have identified a networking issue with an upstream provider and are working on mitigations.

  5. Monitoring

    We are processing real-time data again and are working on burning our backlog.

  6. Investigating

    We are processing real-time data again and are working on burning our backlog.

  7. Investigating

    We have implemented a mitigation and are starting to recover.

  8. Investigating

    We are currently investigating an issue that causes new errors to be delayed in the EU region.