Ingestion and query issues for logs, spans, traces in US

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   4 months ago

   Sentry

   We are currently investigating the issue

2. Investigating

   4 months ago

   Sentry

   We continue to investigate the issue. Ingestion delays are around 40 minutes now.

3. Investigating

   4 months ago

   Sentry

   We continue to investigate the issue

4. Investigating

   4 months ago

   Sentry

   We continue to investigate the issue.

5. Investigating

   4 months ago

   Sentry

   Our database is stabilized. We are attempting a fix to increase the ingestion rate.

6. Investigating

   4 months ago

   Sentry

   Our ingestion fix was not successful. We are continuing to investigate possible solutions

7. Investigating

   4 months ago

   Sentry

   We are attempting additional mitigations to restore ingestion for logs, spans, and traces in the US

8. Monitoring

   4 months ago

   Sentry

   We are currently burning down the ingestion backlog, and estimate that it will be complete by 2AM PT 2026-07-01.

9. Monitoring

   4 months ago

   Sentry

   We continue to monitor the situation

10. Monitoring

    4 months ago

    Sentry

    We continue to monitor the situation

11. Monitoring

    4 months ago

    Sentry

    We continue to monitor the fix. Ingestion is around 45 minutes behind and improving. APIs and dashboards are functioning normally (outside of data waiting to be ingested).

12. Resolved

    4 months ago

    Sentry

    Data is now processed live and the system are fully operational.