Delays in spans and transactions processing

Resolved

Major impact

Started

Lasted 1h 45m

View official incident ↗

Updates

  1. Resolved

    The issue has been resolved. Spans and transaction ingestion in the US is back to normal and all delayed data has been processed. No data was lost.

  2. Identified

    We have identified the issue. We are working to roll out a fix.

  3. Investigating

    We are still investigating the issue. EU is not affected, only US span and transaction ingestion.

  4. Investigating

    We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.

  5. Investigating

    We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.