Resolved incident

Error ingestion degraded in DE region

Sentry · Critical · Started

Duration
4h 48m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

Feedback ingestion is back to realtime and the backlog has been processed.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Sentry

    We are currently investigating the issue.

  2. Investigating

    Sentry

    We continue to investigate the issue.

  3. Identified

    Sentry

    We have identified the problem and are working on recovery.

  4. Identified

    Sentry

    We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.

  5. Identified

    Sentry

    We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data. We are working to start allowing user feedback in DE.

  6. Monitoring

    Sentry

    We are processing errors in realtime, and error backlogs have been processed. We're continuing to monitor the situation before restoring feedback ingestion.

  7. Monitoring

    Sentry

    We are continuing to monitor ingestion, and a fix is being deployed to unblock feedback ingestion.

  8. Resolved

    Sentry

    Feedback ingestion is back to realtime and the backlog has been processed.