Error ingestion degraded in DE region

Resolved

Critical impact

Started

Lasted 4h 48m

View official incident ↗

Updates

  1. Resolved

    Feedback ingestion is back to realtime and the backlog has been processed.

  2. Monitoring

    We are continuing to monitor ingestion, and a fix is being deployed to unblock feedback ingestion.

  3. Monitoring

    We are processing errors in realtime, and error backlogs have been processed. We're continuing to monitor the situation before restoring feedback ingestion.

  4. Identified

    We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data. We are working to start allowing user feedback in DE.

  5. Identified

    We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.

  6. Identified

    We have identified the problem and are working on recovery.

  7. Investigating

    We continue to investigate the issue.

  8. Investigating

    We are currently investigating the issue.