Notification delivery

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   4 months ago

   Sentry

   We're currently investigating degraded notification delivery.

2. Investigating

   4 months ago

   Sentry

   We are continuing to investigate the degraded notifications.

3. Investigating

   4 months ago

   Sentry

   We are continuing to investigate the degraded notifications.

4. Monitoring

   4 months ago

   Sentry

   Notifications delivery is now close to fully functional in US and DE. We have identified the root cause as caused by one of our cloud providers, and are closely monitoring the situation.

5. Monitoring

   4 months ago

   Sentry

   We have identified an issue with one of our cloud providers that might have caused some alert notifications to not fire starting at around 4:00 AM GMT+2. Since around 1:30 PM GMT+2, alert notifications are now fully operational in the US region, while delivery is still partially degraded in the EU region.

6. Monitoring

   4 months ago

   Sentry

   The issue involving some alerts not firing has been mitigated. We will continue to monitor the situation to ensure it does not reoccur.

7. Resolved

   4 months ago

   Sentry

   This issue has been resolved.