Notification delivery

Resolved

None impact

Started

Lasted 4h 58m

View official incident ↗

Updates

  1. Resolved

    This issue has been resolved.

  2. Monitoring

    The issue involving some alerts not firing has been mitigated. We will continue to monitor the situation to ensure it does not reoccur.

  3. Monitoring

    We have identified an issue with one of our cloud providers that might have caused some alert notifications to not fire starting at around 4:00 AM GMT+2. Since around 1:30 PM GMT+2, alert notifications are now fully operational in the US region, while delivery is still partially degraded in the EU region.

  4. Monitoring

    Notifications delivery is now close to fully functional in US and DE. We have identified the root cause as caused by one of our cloud providers, and are closely monitoring the situation.

  5. Investigating

    We are continuing to investigate the degraded notifications.

  6. Investigating

    We are continuing to investigate the degraded notifications.

  7. Investigating

    We're currently investigating degraded notification delivery.