Resolved incident
UPS shipping rates not available at checkout
Shopify · Major · Started
- Duration
- 3h 29m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Monitoring
Shopify
Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders. UPS is working on a solution and we’ll keep you updated.
Resolved
Shopify
This incident has been resolved.