UPS shipping rates not available at checkout

Resolved

Major impact

Started

Lasted 3h 29m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders. UPS is working on a solution and we’ll keep you updated.