Resolved incident

UPS shipping rates not available at checkout

Shopify · Major · Started

Duration
3h 29m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Shopify

    Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders. UPS is working on a solution and we’ll keep you updated.

  2. Resolved

    Shopify

    This incident has been resolved.