Items missing from search results in Admin

Resolved

None impact

Started

Lasted 1h 20m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We have identified the problem and deployed a fix. We'll keep monitoring the issue.

  3. Investigating

    The search function in Shopify admin is returning inaccurate results for some users. We’re investigating and will keep you updated.

  4. Investigating

    We are currently seeing new items missing from the searches within the admin. We are investigating the issue.